You can manage ready-made email templates for candidate communication, which saves time for your team. You can prepare templates in advance for the emails you send most frequently (such as interview invitations, negative responses, and case study emails) in the Templates section to accelerate your candidate communication.
Common Templates
Title: Shows the name of the template. This information is visible only to you and your team.
Schedule: Specifies when the template will be sent (e.g., "Send Now" or after a certain period). This way, you can plan the emails you want to send to candidates in advance.
Owner: Shows who created the template or who is responsible for it.
Some example templates listed
(These examples are automatically set up by the Hiroo team when your account is first opened.)
Applicant Confirmation Email: An email is sent to confirm the candidate's application. This email assures candidates that their application is being considered with a Thank You note under your company’s name. This email is fully automated. The candidate receives this email as soon as their application is received by Hiroo.
Application Review: Not Chosen Email: Candidates receive an email informing them that they have not been selected after their application has been reviewed. This email is not automatic. It should be sent by the user after reviewing the candidate.
Phone Call Invitation Email: An example of an email inviting a candidate for a phone interview. This example can be modified according to your company’s language and tone.
Even though these examples have titles in English, you can change them to your company's communication language.
Create New Template
You can click this button to create customized email templates for your recruitment processes.
Title is for you and/or your team to find easily the template you created. Candidates will not see the title information.
From shows which email account the emails sent to candidates come from. The name that appears in emails seen by candidates will be your company's name, not shown as Hiroo.
Subject shows the subject line of the email to be sent, which the candidates will see.
Send Date plans when this email will be sent by default. For example, if you choose the "4 Days" option, the email will be sent to the candidate 4 days later using this prepared template.
Placeholder allows for personalized messages in bulk emails sent to candidates. For instance, if "Hello {{Applicant first name}}" is selected, the candidate's name will automatically appear.
Attach allows you to create a template for documents you share with candidates. For example, if you are sending a Case Study to the product team's hiring process, you can create a template, attach the document, and save it. This will save time for your team and yourself.
Visible/Hidden allows you to choose whether the templates you create are visible only to you or can be shared with the team. For example, if you are in the recruitment team, you can create templates for your own frequent use.
My Templates
This section contains custom templates created by the user. If a new template has been created or existing templates have been edited, they will be listed here.
You can edit templates, adjust timings, and add new templates when needed through this page. Each template can be meticulously planned to ensure effective and timely communication with candidates.